OK, you need to hire a new sales rep.

Maybe, the one you just let go couldn’t cut it…

Or maybe your company is going through an expansion and you have to hire an entire sales force at once…

Or perhaps your best rep just got promoted (congratulations by the way – even though it does kinda suck for you) and you have to hire quick…

So what do you do? (more…)

Do your best sales reps feel disrespected when their sales managers assume they always have ALL the answers?

They hate it!

In fact, they feel that it’s a sign of disrespect, as well as a complete lack of belief (yours) in their inherent abilities (which they feel are enormous).

There is a “real life” trick that you can use to turn even the harshest dissenters into followers by simply changing the way you deal with them. It doesn’t take much, all it takes is for you to release a little control and let them feel the excitement of being on the business end of some kind of relevant policy change…especially one that directly impacts them.

So here’s the trick… (more…)

The third and final myth in this series of blog posts is also one of the most important topics in sales management. It concerns performance. But it is also about change, about trying to move away from an established routine in hopes of discovering something even better. Alas…

Myth #3 – Results must be reinforced for performance to change. (more…)

This is the second part of the article The #1 Myth to Sales Coaching Is…

In the first article, we discussed the difference between teaching and reaching out. As we discussed, the top sales manager studies and figures out their sales reps’ individual strengths and weaknesses, and adjusts strategy accordingly. Sales coaching as teaching is a myth because sales reps rarely learn anything from that method.

Which leads to…

Myth #2 – Most sales reps can assess their own strengths and weaknesses. (more…)

One time I was out on the field with one of my sales reps and we needed to stop by his house so I could file a periodic inventory of his product samples and supplies.

In the house, he led me to a modest home office. The plaques and various awards on display immediately got my attention, neatly lined up on the shelves attached to the wall on one side of the room. I recognized one of the cards on display—an award I gave to him three months ago to acknowledge his great sales performance. My sales rep turned to me and said, “It’s one of the most meaningful tokens of appreciation I’ve received in my entire life.” He told me he values it more than anything on those shelves. (more…)