The Japanese are known for being industrious and productive people.

There’s a good chance your sales reps are cursing through their teeth whenever their cell phones sound, they look at caller I.D. and it’s your name. Let’s face it. We all hate being called by our bosses—that is, unless you’re Japanese. That special ringtone buzzing only means one thing and one thing only: more work. “Hi Boss, anything I can do for you?” they answer sheepishly.

“Yes, actually there is…“, you say.

Companies are always looking to hire people who take their careers seriously and who get right down to business. So the moment the sales rep picks up, you typically jump straight into the list of errands you need him or her to do. Chit chat is for company gatherings and Christmas parties. (more…)