In our last post, we talked about when to deliver a “Masterful Praising”. Today, we talk about how.
First you have to identify a “praise-worthy” moment, then after that, it’s pretty simple:
1. Look them in the eye, (or if on the phone stop make sure you emphasize your words clearly and distinctly), then tell them exactly what they did correctly in very specific terms. Continue reading

The grea
The sales manager is the sales rep’s direct line of communication between himself and his performance. If this line is cut, if the sales manager is somewhat incompetent or won’t do his job properly, then the company has a problem. One of the most important factors that could influence a sales rep’s growth in his career is the sales manager’s ability to do his job well.
In this episode of
There’s a common misconception that sales managers must be good talkers. Its true that any leadership position requires superb communication skills in which you can clearly articulate your thoughts through the words you use and the way you communicate.